Takbad Privacy Policy — Complete Details on How Your Data Is Protected

By creating an account or using Takbad's services, you agree to this Privacy Policy. We want you to know exactly where your data goes and why it's being used.

Takbad believes user privacy is a fundamental right. In today's digital landscape, many platforms treat user data as a product — we don't. Our business model does not rely on selling data, so we have no hidden agenda when it comes to your information.

• This policy applies to both the Takbad website and mobile app.
• Continued use of the service constitutes your acceptance of this policy.
• For any questions, contact us at support@takbad.com.

Takbad only collects the information genuinely needed to operate its services. The details are outlined below.

Information You Provide Directly

• Full name, date of birth, and gender (collected at registration).
• Mobile number and email address.
• National ID or passport number (for KYC verification).
• Payment-related information — transaction reference only, not the full mobile number.

Automatically Collected Information

• Device type, operating system, and browser version.
• IP address (for security verification).
• Which pages you visited on the platform and for how long (anonymized).
• Betting history and transaction logs (as required by financial regulators).

Every piece of data we collect has a specific, legitimate purpose. The full list is laid out transparently below.

The diagram below shows how your data moves within Takbad's systems. It goes no further.

Takbad's servers are hosted in secure data centres and subject to regular security audits. Your data never leaves this environment — except where legally required to share specific information with regulatory authorities.

Takbad has a strict policy on this. We never sell or exchange your data for profit.

When Data May Be Shared with Third Parties

• Payment Processing: Solely to process transactions with bKash, Nagad, and Rocket.
• Legal Obligation: When required by a court order or a legitimate request from a regulatory authority.
• Security Services: Anonymized data shared with our fraud detection partner.
• Business Transfer: In the event of a Takbad acquisition or merger — you will be notified in advance.

Takbad uses cookies on its website and app. Cookies are small text files stored on your device that help us deliver a more personalized experience.

Optional cookies can be disabled from your browser settings. However, disabling essential cookies will prevent you from logging in.

Every Takbad member has full control over their own data. The rights listed below can be exercised at any time through our support team.

Takbad does not retain data longer than necessary. Retention periods for each data type are listed below.

• Active account data — retained for as long as the account remains active.
• Core data from closed accounts — retained for up to 5 years in accordance with financial regulations.
• Transaction logs — retained for up to 7 years as required by regulatory obligations.
• Analytics data (anonymized) — retained indefinitely.
• Support chat records — up to 2 years.

Once the retention period expires, data is automatically deleted or anonymised.

Takbad may update this Privacy Policy when necessary. Members will be notified of any significant changes via email or in-app notification in advance.

• For significant changes, notice will be given 7 days before they take effect.
• The date of the latest update will always be visible at the top of this page.
• For data privacy inquiries, email us at: privacy@takbad.com.
• You can also ask any privacy-related questions via live chat.